Looking after your child
Your child’s safety and wellbeing are very important to us. We carefully choose homestay families and support students throughout their time at SWIS so they feel safe, included, and cared for.
Airport pick up and meeting the Homestay Family
The International Student Coordinator and/or the Principal, and the homestay family will meet students at Wellington Airport.
Their homestay family will then take them home and support them to settle in.
Orientation Session
SWIS holds an orientation session for new students when they start school. A translator can be arranged if needed, to support students with little or no English.
The orientation session helps students feel confident, supported, and ready to begin their learning at SWIS.
The first day of school at SWIS
On their first day, students will be warmly welcomed by the International Student Coordinator, participate in their orientation session, and taken to their classroom. They will be introduced to their classmates, shown where to put their bag, and helped to find important places like the toilets.
Each student will have a buddy to help them settle in and learn their way around the school.
During the first few weeks, the International Student Coordinator will regularly check in with the student and keep parents or the agent updated on how they are settling in.
Sorting out Problems
If a problem comes up, we are here to help. Students are encouraged to talk to someone they trust, such as a friend, as well as a staff member.
Talk to the International Student Coordinator, Hayley Trenwith for problems with:
- Homestay
- School work or teachers
- Fees, insurance, enrolment, or refunds.
For problems with other students, talk to the School Counsellor, Nazli Ozkan.
If the problem is not resolved, talk to the Principal, Brendon Henderson.
If you are still not satisfied, contact the School Board.
If the issue remains unresolved, you may contact the New Zealand Qualifications Authority (NZQA). Please visit their website for more information about their process.
